BOOKING PROCESS & SERVICE GUIDE
Booking Process
Delivery Process . Flights
Confirm requirements
Collect ID info
Deposit 50%
Balance due within 24h of ticketing
Requirement checklist (group chat optional – info can be
relayed directly)
Travel dates (any flexibility?)
One-way or round-trip?
Departure city & destination
Direct flight or connecting?
Cabin class preference
Specific flight or airline preferred?
No. of passengers & ages
Traveling with pets or service animals?
Invoice/receipt needed?
Other notes
Delivery Process . Hotels
Confirm requirements
Collect ID info
Deposit 60%
Balance due within 24h of ticketing
Requirement checklist (same as above, group chat optional)
Check-in & check-out dates
Number of rooms needed
Room type / specifications
Preferred hotel brand?
Occupancy (adults / children)
Preferred location or area
Budget per room, per night
Traveling with pets or service animals?
Invoice/receipt needed?
Other notes
POLICY
Discounted fares: Discounted fares are non-refundable and non-changeable once issued.
Flights: 50% deposit upfront upon requirement confirmation; balance due within 24 hours of ticketing.
Hotels: 60% deposit upfront upon requirement confirmation; balance due within 24 hours of confirmation.