SCOPE OF SERVICE & POLICIES
Services and Policies
CHANGE / REFUND POLICY
Discounted fares are non-refundable and non-changeable
once issued.
Hotel refund policies vary widely and are handled case by case.
Payment & Deposit
Flights
50% deposit upfront upon requirement confirmation;
balance due within 24 hours of ticketing.
Hotels
60% deposit upfront upon requirement confirmation;
balance due within 24 hours of confirmation.
Exchange Rate Policy
You can pay in either USD or RMB. Payments in USD or other non-
RMB currencies are converted to RMB at the real-time Google
exchange rate; refunds are converted at the real-time Google rate
at the time of refund.
USD
RMB
Currency & Payment
USD and RMB accepted. Non-RMB payments converted at real-
time Google exchange rate.
Transparency
All quotes are all-inclusive with clear non-refundable policies
shown before payment.
Pricing note: Quotes are all-inclusive with no hidden fees.